Technical Solutions We Have Built
Detailed breakdowns of the technical solutions we have designed and delivered across AI automation, custom software, cloud infrastructure, and security.
Xero Invoice Automation for Melbourne Accounting Firm
15 hours/week saved on data entry
Challenge
A Melbourne-based accounting firm with 200+ clients was drowning in manual invoice processing. Staff spent 15+ hours weekly entering supplier invoices into Xero, leading to delays and errors during BAS season.
Solution
Built an n8n automation pipeline that captures invoice emails, uses GPT-4 Vision to extract vendor details, amounts, line items, and GST, then creates draft bills in Xero with the original PDF attached. Added a Slack notification for one-click approval.
Key Results
Real Estate Lead Response System
Lead response time: 8 hours → 47 seconds
Challenge
A boutique real estate agency in Melbourne was losing deals because leads from REA and Domain sat in inboxes for hours. By the time agents responded, prospects had already contacted competitors.
Solution
Deployed an intelligent lead capture system that parses incoming portal leads, enriches with property data, scores urgency, assigns to the right agent via round-robin, and sends a personalized auto-reply within 60 seconds. Unresponsive leads automatically enter a nurture sequence.
Key Results
Client Document Collection Portal
BAS document collection: 2 weeks → 3 days
Challenge
Before every BAS deadline, the firm spent weeks chasing clients for receipts and bank statements via endless email threads. Documents arrived in random formats, often incomplete.
Solution
Built a branded client portal where clients upload documents directly. The system auto-sorts by document type using AI classification, sends escalating reminders (email → SMS → phone task), and shows accountants a real-time dashboard of who has submitted.
Key Results
ERP-to-Shipping Automation Pipeline
Eliminated manual cross-system data entry
Challenge
A logistics operation relied on staff manually copying data between their ERP, warehouse management, and shipping platforms - a slow, error-prone process that created bottlenecks.
Solution
Built an n8n-powered automation system connecting all three platforms via REST APIs. Added intelligent document processing for customs forms and an exception-handling bot that routes edge cases to humans.
Key Results
Full-Stack Property Management Platform
Automated listing and tenant management
Challenge
Property managers were spending significant time on manual valuation, photo uploads, and tenant screening for each new listing.
Solution
Built a full-stack property management platform with AI-powered valuation models, automated image processing, and integrated tenant screening via government APIs.
Key Results
Monolith-to-Microservices Cloud Migration
Significant cloud cost reduction
Challenge
An e-commerce platform was running an over-provisioned monolithic AWS setup with no auto-scaling, leading to high costs and unreliable performance during traffic spikes.
Solution
Migrated to a multi-region microservices architecture with Kubernetes, implemented auto-scaling policies, spot instances for batch processing, and CDN caching strategies.
Key Results
Telehealth Security & Compliance Audit
Full HIPAA compliance achieved
Challenge
A telehealth platform needed to achieve HIPAA compliance but had multiple critical vulnerabilities and no dedicated security team.
Solution
Conducted full penetration testing, implemented encryption at rest and in transit, built role-based access controls, and set up continuous compliance monitoring.
Key Results
Interactive Learning Management System
Live video + AI tutoring platform
Challenge
An education provider needed a custom LMS supporting live video, interactive assessments, and AI-powered tutoring with adaptive content delivery.
Solution
Built a React-based platform with adaptive streaming (WebRTC + HLS fallback), offline-capable assessments, and an AI tutor powered by fine-tuned language models.
Key Results
AI-Powered Customer Support Automation
Automated tier-1 support handling
Challenge
A customer support team was overwhelmed with routine inquiries, most of which were already answered in their knowledge base.
Solution
Deployed a custom AI bot that handles the majority of tier-1 inquiries with seamless CRM integration. Built escalation logic that routes complex cases to human agents with full context.